I bought Photoshop CC but my computer only gave me the trial version.

Question

I bought the Photoshop CC package through the student option and when I downloaded Creative Cloud, I clicked on the install for Photoshop. It downloaded and only gave me the trial version. Now I can't find anywhere how to get the full version that I paid for. And I bought it online so everywhere it tells me I don't need a serial number. So what do I do?

Jeffrey_A_Wright · Answer

Dino12345610 if you are unable to activate your trial of Photoshop CC then it is usually due to your computer being unable to reach the activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to restore connectivity.

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