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mary_mel
Participant
January 31, 2016
Question

I bought Premier Pro, but the product wasn't activated.

  • January 31, 2016
  • 2 replies
  • 333 views

The transaction was completed, but I still coudn't use Premiere Pro. What should I do?

      This topic has been closed for replies.

      2 replies

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      January 31, 2016

      Do you have the required 64bit computer?

      -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

      M
      mary_melAuthor
      Participant
      January 31, 2016

      Yes, it's 64-bit

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      January 31, 2016

      Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

      -Install, update or UNinstall, and launch after installing

      Ned Murphy
      Ned Murphy
      Legend
      January 31, 2016

      Which version of Premiere Pro does this involve?

      M
      mary_melAuthor
      Participant
      January 31, 2016

      It's the last version, I've updated it recently

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