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joakimv15200317
Participant
October 2, 2015
Answered

I bought Premiere Elements 14 online just now, unfortunately, I saw that I bought the Windows version to my Mac computer. How do I get access to the program to be a Mac?

  • October 2, 2015
  • 1 reply
  • 110 views

I bought Premiere Elements 14 online just now, unfortunately, I saw that I bought the Windows version to my Mac computer. How do I get access to the program to be a Mac?

    This topic has been closed for replies.
    Correct answer John T Smith

    Get a refund and go back and buy the correct version

    Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Get help with orders, refunds, and exchanges (non-CC)

    http://helpx.adobe.com/x-productkb/global/service-b.html

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 2, 2015

    Get a refund and go back and buy the correct version

    Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Get help with orders, refunds, and exchanges (non-CC)

    http://helpx.adobe.com/x-productkb/global/service-b.html