Skip to main content
Participant
December 20, 2015
Question

I bought the Adobe Creative Cloud Photography Plan and I can't download Photoshop. It comes with Lightroom and Photoshop. Lightroom downloaded but Photoshop did not. What do I do now?

  • December 20, 2015
  • 1 reply
  • 252 views

I bought the Adobe Creative Cloud Photography Plan and I can't download Photoshop. It comes with Lightroom and Photoshop. Lightroom downloaded but Photoshop did not. What do I do now?

This topic has been closed for replies.

1 reply

Atul_Saini
Legend
December 21, 2015

Please share if you are getting any download failure message while downloading it? Please share the OS version that you are using so that we can try to assist you appropriately.

Meanwhile, please clear %temp% (win) or /tmp (mac) and restart the download. Kindly check: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html