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vivif8072
vivif8072
Participant
February 28, 2015
Answered

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

  • February 28, 2015
  • 1 reply
  • 197 views

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

Help!

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

1 reply

Mylenium
Mylenium
Legend
February 28, 2015

There are no serial numbers for CC products. Sign in to your account on the website, download the Creative Cloud app, install it and sign in, then install the software.

Mylenium

vivif8072
vivif8072Author
Participant
February 28, 2015

Thanks! But that's what I did and the software asked me for a serial number

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
March 2, 2015

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

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