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taeyeonk85484311
Participant
June 3, 2015
Question

I bought the program but I cannot use it

  • June 3, 2015
  • 1 reply
  • 115 views

I bought the Premiere  Pro program but I cannot use it. It just shown "Buy" button now.

    This topic has been closed for replies.

    1 reply

    Anushri
    Participating Frequently
    June 3, 2015

    Hello taeyeonk85484311,

    If you purchased Premiere Pro as a subscription and if it gives you buy option then please try following steps:


    1. Quit all Adobe applications .

    2. Launch Creative Cloud desktop application.

    3. Sign out from creative cloud desktop application:

    Settings-->Preferences-->Sign out

    4.Sign in to creative cloud desktop application again.

    And then try to launch applications.

    Please let us know if any further help required.

    Thanks

    Anushri Attre