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AgustinTrejo
Participant
December 16, 2014
Question

I Bought the software but my License Number is Not Received

  • December 16, 2014
  • 3 replies
  • 252 views

I have a monthly plan, I installed the software on a computer but the other doesn´t automatically register the launch creative cloud , I haven´t received the mail. Help me. Thank you so much.

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3 replies

iamcyantist
Participant
January 3, 2015

I have this same problem where I paid for the monthly service and it is asking me for a license number every time I launch it -- and I'm signed in.

Mylenium
Legend
December 16, 2014

As Rick said, there are no serial numbers. Install the Creative Cloud app and sign in, then install AE from there.

Mylenium

Community Expert
December 16, 2014

There is no license number. The Creative Cloud is licensed through your Adobe ID.