I brought photoshop and it says its a free trial what should i do?

Forum|Forum|9 years ago
March 1, 2016
2 replies
465 views

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Correct answer Tanusree

Hi annas85504540

Please follow the steps mentioned at https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

Let us know if this helps!

Regards,

Tanusree Haldar

A

Arwen 51

Participant

I am unable to use photoshop or lightroom, as a pop up men comes up asking if i want a free trial. Ive checked my account and payments have been taken regularly.

The free trial pop up seems to be coming from another email address

John T Smith

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

Or contact support

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