I can not download the trial version After Effects CC Show me a message in page : We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.
[Asking in the correct forum helps... Moved from non-technical Forum Lounge to specific Program forum... Mod]

Question

I can not download the trial version After Effects CC Show me a message in page : We are currently experiencing some issues, please try again later. If the problem persists, contact customer support.

[Asking in the correct forum helps... Moved from non-technical Forum Lounge to specific Program forum... Mod]

John T Smith · Accepted Answer

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

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