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Participant
September 28, 2015
Answered

I can not install my photoshop elements 13 from disc

  • September 28, 2015
  • 2 replies
  • 218 views

is says:

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR: DF016 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 1 error(s)

----------- Payload: Elements 13 Organizer(64 bit) 13.0.0.0 {C75EDFE2-E94B-476D-89B6-A13C1D98BD03} -----------

ERROR: DF016: Unable to create directory "C:\ProgramData\Adobe\Elements Organizer\13.0". Error 5 Adgang nægtet.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2)

-------------------------------------------------------------------------------------

But I have no admin restrictions or other. I have tried in Windows 7 and 10.

This topic has been closed for replies.
Correct answer Ned Murphy

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

         

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

2 replies

Ned Murphy
Ned MurphyCorrect answer
Legend
September 28, 2015

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

         

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

RahulTyagi_
Participating Frequently
September 28, 2015

Hi M,

Try creating another Administrator account and then try installing Photoshop using the following Link : Download Photoshop Elements | 14, 13, 12, 11, 10


Regards,

Rahul