Skip to main content
August 27, 2015
Question

I can not install the trial version of Adobe After Effects.

  • August 27, 2015
  • 2 replies
  • 548 views

First comes the unpacking files. Then check the profile. When there is a check of the profile stops at 90 % and all. Help me!

It all happens when you install Adobe After Effects CS4.

    This topic has been closed for replies.

    2 replies

    thatsmauri
    Community Expert
    Community Expert
    August 27, 2015

    Hi there,


    please answer the following questions:

    • Which Operation System are you running?
    • Which Version of After Effects? (CS3, CS4, CS5(.5), CS6 or newest CC)

    Also, could you please try to run the installer as Administrator?

    ^ If this doesn't help, follow this Guide on how to obtain the log file: Creative Cloud Help / Troubleshoot install issues with log files | CC

    Best regards,
    Maurice

    August 27, 2015

    I'm using Windows 7 Ultimate . 32 - bit system . I want to install Adobe After Effects CS4.

    thatsmauri
    Community Expert
    Community Expert
    August 27, 2015

    I'm sorry for the late reply. As a result, I didn't saw the previous answers...

    I, however, found a help page with possible solutions to fix your issue: Installer freezes | Checking system profile | CS4, Photoshop Elements 8
    If possible, please follow this Guide and post the content of the log file as an answer: Troubleshoot installation with install logs | CS3, CS4


    Hope that helps

    Regards,
    Maurice

    John T Smith
    Community Expert
    Community Expert
    August 27, 2015

    Mac or Windows, and exactly which version of the operating system?

    And, is your computer the required 64bit operating system?

    August 27, 2015

    I have Windows 7 . 32 - bit system . I want to install Adobe After Effects.