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Participant
September 13, 2012
Question

I can't activate

  • September 13, 2012
  • 2 replies
  • 708 views

How can I activate my legitimate copy of Photoshop cs5.5?  I bought it second hand, but it is a legitimate copy.  When I tried to install it, Adobe said that maybe it wasn't a real copy, but it is.  Adobe wouldn't accept the serial number on the package.

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2 replies

Participating Frequently
September 14, 2012

Buying second hand products is permitted for Adobe software however there is a process that needs to be followed: Please refer to this doc. It may help you.

Thanks

Nikhil

Mylenium
Legend
September 13, 2012

Get in touch with support. And don't assume it would be legit just because it came in a box. Counterfeit can look as real as the originals...

Mylenium