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P
Panperkin
Participant
March 20, 2015
Question

I can't activate my second version of photoshop CC on my second computer

  • March 20, 2015
  • 1 reply
  • 274 views

Hi,

I can't activate my second version of photoshop CC on my second computer. My first version is at work and works fine, but when I try to install the second license on a second computer, the creative cloud doesn't reconize that I purchase Photoshop. It only gives me trial. Now the trial is over and it asks me to enter a serial. I follow up the instructions here Creative Cloud applications ask for serial number but it did nothing.

What can I do ?

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1 reply

Mylenium
Mylenium
Legend
March 21, 2015

Nobody can tell you anything without proper system info or other technical details.

Mylenium

P
PanperkinAuthor
Participant
March 21, 2015

Hey,

Sorry for the missing infos.

At work, I am currently using PS CC 2014 on windows 7 with the lastest updates and everything is working fine. At home, I logged-in on the Creative Cloud with the same login I use at work, on my computer also running with Windows 7 full updated. But the creative Cloud seems to not reconize me as it only proposes me the trial of Photoshop CC 2014. I used all the 30 days trial and now asks me to enter a serial number. I read on the forum that missing infos in my profile could make creative cloud to not reconize my license (here : I can't activate my second version of photoshop CC on my second computer). I tried all the steps described on the link but nothing new.

What can I do to use my second copy of photoshop CC 2014 on my computer ?

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