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November 11, 2015
Answered

I can't change my password ?

  • November 11, 2015
  • 1 reply
  • 820 views

Hi !

My phone got stolen today, so I wanted to change every one of my passwords, including Adobe's.

I get to the "change your password" page, and type my new password (with more than 8 letters, a number, an uppercase) BUT there's an error that shows that says (in french) "you can't have your email or name for a password". I've tried with at least five differente password, none of them including my name or email adresse but the error still shows. What can I do ??

Thanks !!

Nathalie

    This topic has been closed for replies.
    Correct answer Kanikas

    HI,

    Kindly contact support :-

    Contact Customer Care

    1 reply

    Kanikas
    KanikasCorrect answer
    Legend
    November 11, 2015

    HI,

    Kindly contact support :-

    Contact Customer Care