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July 23, 2017
Answered

I can't convert PSE15 trial download to a licensed product

  • July 23, 2017
  • 2 replies
  • 341 views

I'm a long-time PSE10 user. Four days ago (July 19) I downloaded a PSE15 trial from adobe (http://trials3.adobe.com/AdobeProducts/PSE/15/win64/PhotoshopElements_15_LS30_win64.exe ). Now I want to buy it. The reminder popup splash screen's "Buy Now" link does nothing. Its "License this software" link takes me to a sign-in page that demands a 24-digit product ID or S/N, which adobe never provided. How can I actually BUY PSE15? Should I just order a DVD version from BestBuy? Or maybe buy from Amazon for $69.99?

    This topic has been closed for replies.
    Correct answer John T Smith

    Buying version 15 http://www.adobe.com/in/products/photoshop-premiere-elements.html

    Buying Elements online is for ONE platform https://forums.adobe.com/thread/2245264

    -be VERY SURE you select the Mac or Windows version that you need for your computer

    2 replies

    kglad
    Community Expert
    Community Expert
    July 24, 2017

    it's safer to buy from adobe.  there's just no way to determine if you're getting a legit license when buying from someone else unless they are an authorized reseller, Adobe Partner Connection Portal

    there have been problems with licenses that worked for years getting recently revoked because adobe improved their license checks.

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    July 23, 2017

    Buying version 15 http://www.adobe.com/in/products/photoshop-premiere-elements.html

    Buying Elements online is for ONE platform https://forums.adobe.com/thread/2245264

    -be VERY SURE you select the Mac or Windows version that you need for your computer