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foxyquinnphotography
foxyquinnphotography
Participant
May 14, 2020
Question

I can't download any of the Adobe apps

  • May 14, 2020
  • 1 reply
  • 1593 views

I purchased the Photoshop, Light Room, Creative Cloud package for $9.99 a month. The payment has been taken out of my account but it won't let download ANY of the products. It takes me to a page to send the install link to my email. I've done this for each of them and when I click the link it takes me right back to the "email link" page. Please help!

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
May 14, 2020

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

    foxyquinnphotography
    foxyquinnphotographyAuthor
    Participant
    May 14, 2020

    It took me right back to the same link to send it to my email. I've been told I have to downlaod the app version from the playstore since I'm using an Acer Chromebook and it doesn't support the desktop but I can't even find the Adobe Creative Cloud app like it showed in the video.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    May 14, 2020

    Foxyquinnphotography, I am sorry but the Creative Cloud desktop app requires Windows or macOS to install. For information on the system requirements please see https://helpx.adobe.com/creative-cloud/system-requirements.html.

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