I can't download elements on my new computer

Forum|Forum|7 years ago
August 16, 2018
2 replies
553 views

I just bought a new computer and was trying to load my elements and it says error

This topic has been closed for replies.

T

Taffyboy

Participant

I have Elements 11 and am trying to download it onto a new MacBook O/S

B

Ben M

Community Expert

I have Elements 11 and am trying to download it onto a new MacBook O/S

By @Taffyboy

If your problem is not related to the original thread, you should be creating your own thread. The original topic you are replying to is 5 years old.

With that said, Elements 11 will not work on a new Macbook. PE 11 came out in 2012 and far pre-dates your new computer. The new version is about the equivilent of PE 18. You will need to upgrade to continue using Photoshop Elements.

0

02GEEK

Participating Frequently

what error are you getting?

Download and install Photoshop Elements

D

Diane31581376hvjh

Participant

John T Smith

Community Expert

Version 7 is REALLY OLD and no longer supported... and may not work on a modern operating system

Is your computer Mac or Windows and what is the operating system version?

IF you have Windows

Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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