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Participant
October 20, 2015
Answered

i can't enter the serial number, we are unable to validate this number. please need help ASAP

  • October 20, 2015
  • 2 replies
  • 479 views

any one ca help me

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi,

    Please see Error "The serial number is not valid for this product" | Creative Suite and Invalid serial number error

    Hope that helps!

    Regards,

    Sheena

    2 replies

    Participating Frequently
    October 20, 2015

    Hassan

    Go thru the steps in this link & check the HOSTS file. http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    If you are computer can't access the Adobe servers. It can return an invalid serial # error.

    Let us know if you still need help

    Regards

    Scott

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    October 20, 2015