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katlayton123456
Participant
August 10, 2013
Question

I can't find photoshop on my computer after downloading it

  • August 10, 2013
  • 1 reply
  • 4825 views

I have the creative cloud and it says that I have downloaded photoshop but i cant dfind it on my computer.. Ive searched and all i can find is the unistall photoshop.. please help

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 10, 2013

    open your creative cloud app, click apps, find photoshop and click install, if it's not already up-to-date.

    if it's up-to-date, what os are you using?

    K
    katlayton123456Author
    Participant
    August 10, 2013

    it says up to date..

    Mac OS X

    version 10.7.5

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUt
    Adobe Employee
    August 10, 2013

    Hi atlayton123456,

    Uninstall Photoshop from Application/Utilities/Adobe Installer and uninstall Photoshop. Run the CC cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html . Launch CC desktop and look for Photoshop and install from there. If still CC desktop shows Photoshop up to date please follow the mentioned kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install Photoshop again.

    Regards,

    Romit Sinha

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