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Participant
March 12, 2015
Question

I can't get past the initializing installer part. It doesn't load whatsoever.

  • March 12, 2015
  • 2 replies
  • 487 views

I double click the icon to begin installation and a window pops up that says Adobe Installer. It doesn't move at all and I have tried different wifis, disabling adblocker etc and nothing works.

This topic has been closed for replies.

2 replies

Sheena Kaul
Legend
March 12, 2015

Hi Sarah,

As Mylenium mentioned correctly, your system info is required.

Until then, you may refer to the threads below if that helps:

1. Re: App Installer Freezes at "Initializing Installer"

2. Creative Cloud installer fails to initialize in OSX Mavericks

3. Installation - stuck on initializing

Regards,

Sheena

Mylenium
Legend
March 12, 2015

Nobody can tell you anything without proper system info or other technical details.

Mylenium