I can't get past the initializing installer part. It doesn't load whatsoever.

Forum|Forum|11 years ago
March 12, 2015
2 replies
487 views

I double click the icon to begin installation and a window pops up that says Adobe Installer. It doesn't move at all and I have tried different wifis, disabling adblocker etc and nothing works.

Creative Cloud

This topic has been closed for replies.

Sheena Kaul

Legend

Hi Sarah,

As Mylenium mentioned correctly, your system info is required.

Until then, you may refer to the threads below if that helps:

1. Re: App Installer Freezes at "Initializing Installer"

2. Creative Cloud installer fails to initialize in OSX Mavericks

3. Installation - stuck on initializing

Regards,

Sheena

Mylenium

Legend

Nobody can tell you anything without proper system info or other technical details.

Mylenium

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