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Alfy2018
Alfy2018
Participant
December 4, 2018
Answered

I can't install more than an application with Creative Cloud

  • December 4, 2018
  • 1 reply
  • 347 views

I've tried to uninstall all adobe aplications, creative cloud, i've installed Mojave but I only can install one of the Adobe desktop aplications. The next aplication I tried to install, the installer opens Creative Cloud and nothing hapens. I'm logged in creative cloud also i've tried without login with the same result.

Can anybody help me?

This topic has been closed for replies.
Correct answer Bani Verma

Hi Alfy2018

As you have mentioned you are unable to install Adobe CC apps as the desktop is not responding.

Please try the steps under 'Solution 2' in the following document to resolve the issue: Resolve installation failure | Adobe Creative Cloud desktop application.

Let us know if this helps.

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
December 4, 2018

Hi Alfy2018

As you have mentioned you are unable to install Adobe CC apps as the desktop is not responding.

Please try the steps under 'Solution 2' in the following document to resolve the issue: Resolve installation failure | Adobe Creative Cloud desktop application.

Let us know if this helps.

    Alfy2018
    Alfy2018Author
    Participant
    December 4, 2018

    Thanks so much Bani. It works!!

    I was going crazy.

    Best Regards

    Bani Verma
    Bani Verma
    Legend
    December 4, 2018

    You're welcome!

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