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Participant
November 26, 2015
Answered

I can't install Photoshop CC and Illustrator in my Mac

  • November 26, 2015
  • 3 replies
  • 244 views

Hello..

I have download Photoshop and Illustrator..

I can't install both of that..

There's a warning:

1. Restart Mac

2. Turn off start up item, virus checking, and firewall software

3. Exit Installer, then try again.

Exit Code 0.

I've try to do all commands, but I still can't do install..

Plese help me, how to fix it.

Thank you.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi,

Please see Troubleshoot Adobe Creative Cloud download and installation issues

Regards,

Sheena

3 replies

Pattie-F
Legend
December 2, 2015

I am moving this discussion to the Creative Cloud Download & Install forum.

Govardhan.V
Participating Frequently
November 26, 2015

At what percentage of progress are you getting this error ? like its 0%   or around 42% ??

Have you installed any other Adobe apps on your computer .  in the same pop up, did you checked for error description by clicking on the option " Error Summary"  ?

Sheena Kaul
Sheena KaulCorrect answer
Legend
November 26, 2015