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Participant
March 21, 2014
Question

I can't install the Creative Cloud Setup exe

  • March 21, 2014
  • 1 reply
  • 465 views

Hi

I can't install the Creative Cloud Setup exe - it crashes my windows 8.1 machine. What to do?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    March 21, 2014

    uninstall anything cc that's installed, clean and retry following the steps here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html