I can't log in with my paid account. anyone help me?

Forum|Forum|4 years ago
December 25, 2021
3 replies
1696 views

When I login with my existing account, creative cloud app is just loading forever and forever. I tried reinstall, format my computer, install previous version of cc and so on. All of those thing doesn't work. Finally I tried login with new account created ten minutes ago and it work. I think something is wrong with my account. What should I do?

Error or problem

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Correct answer Nancy OShea

Can you log-in to your online account below to confirm your subscription is active and payment details are current?

https://account.adobe.com/plans

Resolve Connection Errors:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

A

Amberly5C39

Participant

I don't know how I could have an paid account with google and Apple When I have not been paid yet and I am needing help

i can't get signed into my yahoo email and have some one that helps me as well as you guys help me before I would appreciate the help and be grateful thank you so very much