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Participant
April 11, 2020
Question

I can't open recovered ai and psd file

  • April 11, 2020
  • 2 replies
  • 168 views

Hello,

 

By mistake i have removed all my document files definitively. I finally took my documents back with a recovery software but now i can't open my psd files and ai files in photoshop and illustrator ? 

 

Does anyone can help me please ? 

 

Thank you.

This topic has been closed for replies.

2 replies

Legend
April 11, 2020

Recovery software often fails because the deleted files are partly destroyed. You need to make backups. Every day and more often. 

kglad
Community Expert
Community Expert
April 11, 2020

sounds like a problem with the recovery software.  try different software if you're unable to restore from the trash.