I can't open recovered ai and psd file

Forum|Forum|6 years ago
April 11, 2020
2 replies
168 views

Hello,

By mistake i have removed all my document files definitively. I finally took my documents back with a recovery software but now i can't open my psd files and ai files in photoshop and illustrator ?

Does anyone can help me please ?

Thank you.

Creative Cloud

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T

Test Screen Name

Legend

Recovery software often fails because the deleted files are partly destroyed. You need to make backups. Every day and more often.

kglad

Community Expert

sounds like a problem with the recovery software. try different software if you're unable to restore from the trash.

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