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I can't pay for my subscription

Hi,

I'm trying to pay for my subscription the Student and Teacher Edition (one-year) but I can't.

It always keep loading at the 5th step 'Confirm' so I can't press the 'Confirm Membership' button.

I've tried to pay via many different browsers, devices and credit cards but I still got the same issue.

Please help me to figure this out.

Thank you.

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kgladCorrect answer

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Participant

I want to activate the free subscription for me

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Community Expert

I want to activate the free subscription for me

By @Afshin22642197uj8v

There is no free subsription.

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Correct answer

Community Expert

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Participant

I've tried many different browser, Chrome, Safari, Microsoft Edge, Opera but it still doesn't work

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Community Expert

i conveyed this to an adobe staff member.

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