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Participant
December 3, 2021
Answered

I can't see older version even after hitting the dhow older apps button on preferences

  • December 3, 2021
  • 3 replies
  • 415 views

Hello everyone, 

 

Could someone please help me with this ?

 

I can't see older version even after hitting the show older apps button on preferences,  Im on High Sierra 10.13 

 

Help please ! 

This topic has been closed for replies.
Correct answer John Waller
quote

Im on High Sierra 10.13 

 

You'll have to upgrade to at least Mojave (but preferably Monterey, Big Sur or Catalina) to access Photoshop 2021 via Other Versions in the Cloud desktop app.

 

Click Update Now or  Upgrade Now on your Mac to see what updates are available to you based on the age of your Mac hardware.

https://support.apple.com/en-au/HT201541

3 replies

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
December 4, 2021
quote

Im on High Sierra 10.13 

 

You'll have to upgrade to at least Mojave (but preferably Monterey, Big Sur or Catalina) to access Photoshop 2021 via Other Versions in the Cloud desktop app.

 

Click Update Now or  Upgrade Now on your Mac to see what updates are available to you based on the age of your Mac hardware.

https://support.apple.com/en-au/HT201541

Participant
December 5, 2021

Thank you for your help 🙂 ! 

Nancy OShea
Community Expert
Community Expert
December 3, 2021

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:
Windows 10 versions 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported);
macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina)
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Old versions are NOT available to trial members.  Regardless, your OS is not supported anymore. 

 

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Nancy O'Shea— Product User & Community Expert
Participant
December 5, 2021

Thank you for your help 🙂 

John T Smith
Community Expert
Community Expert
December 3, 2021

Adobe only offers the current and ONE older version... and I don't think your old operating system is supported for what Adobe offers

 

I do not know how far back this process will go, but try...
Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD

Participant
December 5, 2021

Thank you a lot, it worked and really help me ! Made my day