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Updating my  software
Participant
November 24, 2014
Question

I can't update my after effects software on mac 2014

  • November 24, 2014
  • 1 reply
  • 353 views

Hi, I recently downloaded a trial run of the Adobe After Effects software on my 2012 Mac Mini. After the download was complete, and I tried to launch the program, I got a display message that said this:

So I checked on the creative cloud, and it said that I had an update for the software. So, I proceeded to install the software update however, after many attempts, it shows this message every time I try to update.

I honestly do not know what to do at this point, and it is very frustrating that I can not even use the trial version of this software.

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    1 reply

    kglad
    Community Expert
    Community Expert
    November 24, 2014
    Updating my  software
    Participant
    November 25, 2014

    I still get the same error

    kglad
    Community Expert
    Community Expert
    November 25, 2014

    what's your os?