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Participant
October 11, 2014
Answered

I can't update my flash to cc

  • October 11, 2014
  • 1 reply
  • 184 views

I have cs5. In my creative cloud button to do updates, etc has a download error. so i cannot update or see any apps

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

I am sorry Annahowell but the screen shot is not visible.  Please see FAQ: How do I capture and post a screen shot or video? for information on how to post a screenshot.

If you are receiving a download error then I would recommend downloading and applying the updates directly from Product updates.

1 reply

Preran
Legend
October 14, 2014

Hi annahowell,

I have moved your post to a more appropriate forum for investigation. Can you provide us with more details about the error message that you get?

Thanks,

Preran

Participant
October 14, 2014

thank you. I have attached a screen shot.

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
October 14, 2014

I am sorry Annahowell but the screen shot is not visible.  Please see FAQ: How do I capture and post a screen shot or video? for information on how to post a screenshot.

If you are receiving a download error then I would recommend downloading and applying the updates directly from Product updates.