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Participant
April 3, 2019
Question

I can't upload my files to my creative cloud.

  • April 3, 2019
  • 1 reply
  • 171 views

Dear,

I can't upload my files(photos) to my creative cloud, if the size of the files are bigger than 5 Mbytes.

There was no problem, when I tried in my country, Korea, two weeks ago.

But, I failed to upload in the United States. I'm on my business trip in the United States for a month.

I tried with my laptop on the Wi-Fi network in my hotel in San Jose, CA and I tried with my mobile phone on the AT&T LTE network also.

But all tries failed.

I can just upload my files the size of which are smaller than 5Mbytes.

Can I solve my problem?

Thank you,

Kyoochun Cho

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
April 3, 2019

My first guess would be that you have communication problems and that the service you use limits the data flow you are able to initiate.

ABAMBO | Hard- and Software Engineer | Photographer