I cancel the last day of the 7 day trial but they charge me any way.

Please follow the instructions of Nancy OShea and John T Smith .

If you cancel the first 14 days of your subscription, you get a refund.  But as Nancy said, the 7 days trial expires simply.

Are you absolutely certain you had a free 7-day trial and not a paid membership?  I ask because there is no obligation to pay with the 7-day trial.  It automatically expires and the software stops working.

Log-in to your Adobe account to find out exactly what services you are paying for.  See link below.

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