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Participant
December 14, 2024
Question

I cannot buy

  • December 14, 2024
  • 2 replies
  • 454 views

Hello, when I try to purchase Adobe Photoshop, the system gives an error, and I cannot complete the purchase in any way. I’ve tried using different browsers, other bank cards, and credit cards, but the result is the same. Is there anyone who has experienced and solved this issue?

This topic has been closed for replies.

2 replies

Shivangi_Gupta
Community Manager
Community Manager
December 16, 2024

Hi @ali_behic_4441,

Thanks for flagging this. We'll see if there any ongoing region specific transaction issues in Turkey. I would personally advice you to contact our support team to make the purchase as suggested by the expert above. You can start a private chat session here: https://adobe.ly/4gCWrdP

Let us know if you have any questions


^SG

jane-e
Community Expert
Community Expert
December 14, 2024

@ali_behic_4441 

What country do you live in?

Jane

Participant
December 14, 2024

Turkey

jane-e
Community Expert
Community Expert
December 15, 2024

@ali_behic_4441 

 

In Turkey you need to use an authorized reseller.

Go to https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

Filter to "Turkey"

Click "Find"

 

Jane