Skip to main content
joshuag97317001
joshuag97317001
Participant
October 25, 2022
Question

I cannot delete Illustrator

  • October 25, 2022
  • 2 replies
  • 246 views

I am trying to make some space on my Mac.  I have so many files.  I like to search the net and write stuff down.  

 

I had a phoneview folder that was at lweast 100 gigs.  haha

 

I am trying to uninstall some Adobe apps.  I don't use illustrator right now.  But when I click uninstall in the Adobe app, nothing happens.   The other apps uninstalled fine.  So what's stopping that one?

This topic has been closed for replies.

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 25, 2022

is the cc desktop app installed on your computer (because you're using other subscription programs)?

 

if yes, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

if no, is there any adobe program on your computer other than the unwanted illustrator?

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    October 25, 2022

    Try using Creative Cloud Cleaner tool for uninstallation if unistallation from the Creative Cloud Desktop app is not working for you. Details in the link below

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    -Manan

    -Manan
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices