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joshuag97317001
Participant
October 25, 2022
Question

I cannot delete Illustrator

  • October 25, 2022
  • 2 replies
  • 267 views

I am trying to make some space on my Mac.  I have so many files.  I like to search the net and write stuff down.  

 

I had a phoneview folder that was at lweast 100 gigs.  haha

 

I am trying to uninstall some Adobe apps.  I don't use illustrator right now.  But when I click uninstall in the Adobe app, nothing happens.   The other apps uninstalled fine.  So what's stopping that one?

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2 replies

kglad
Community Expert
Community Expert
October 25, 2022

is the cc desktop app installed on your computer (because you're using other subscription programs)?

 

if yes, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

if no, is there any adobe program on your computer other than the unwanted illustrator?

Community Expert
October 25, 2022

Try using Creative Cloud Cleaner tool for uninstallation if unistallation from the Creative Cloud Desktop app is not working for you. Details in the link below

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-Manan

-Manan