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A
An_Duine
Participant
December 18, 2014
Answered

I cannot download a trial version of Adobe Muse

  • December 18, 2014
  • 1 reply
  • 430 views

I cannot download a trial version of Adobe Muse

    This topic has been closed for replies.
    Correct answer An_Duine

    Hi Alistair,

    It seems we are talking about the spinning wheel on Apps panel.

    I would request you to try: App doesn’t open | Progress wheel spins continually.

    Thanks,

    Atul Saini


    Hi Atul,

    You are spot on about the spinning wheel.

    I will try your suggestion.

    Thanks for all your help,

    Alistair Devlin

    Graphic Designer

    Corporate Graphics Team

    <Removed by Moderator>

    1 reply

    Atul_Saini
    Atul_Saini
    Legend
    December 18, 2014

    Hi There,

    Kindly try to install Muse from the below mentioned links.

    Creative Cloud Help | Install, update, or uninstall apps

    If the problem persists, kindly provide the below mentioned information so that we can assist you appropriately.

    OS version.

    Error message:

    Thanks,

    Atul Saini

    A
    An_DuineAuthor
    Participant
    December 18, 2014

    Hi Atul,

    Thanks for answering my post and giving me these recommendations to try, it is greatly appreciated.

    I tried your first suggestion and it still does not work.

    I am using OS X Yosemite 10.10.1 on a Mac Pro.

    I have already installed the Creative Cloud panel on my computer, but when I try to download a trial version of Adobe Muse from the Adobe site, it just shows a continual looping thinking icon in the Apps section with no other information.

    Thanks for all your help,

    Alistair

    Alistair Devlin

    Graphic Designer

    Corporate Graphics Team

    <Removed By Moderator>

    Atul_Saini
    Atul_Saini
    Legend
    December 18, 2014

    Hi Alistair,

    It seems we are talking about the spinning wheel on Apps panel.

    I would request you to try: App doesn’t open | Progress wheel spins continually.

    Thanks,

    Atul Saini

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