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bltshzr
Participant
February 26, 2012
Answered

I cannot download any Adobe product. message says ' failed initialization' .

  • February 26, 2012
  • 1 reply
  • 2770 views

I've tried it with IE8 and Mozilla and get the same result. What is causing this?

    This topic has been closed for replies.
    Correct answer bltshzr

    Hi,

    This link has a list of troubleshooting steps to resolve issues with downloading Reader. I would recommend going through these steps : Can't Download / Install Reader


    4. Download Adobe Reader from a different link.

    Try downloading the Adobe Reader installer directly by clicking this link:

    get.adobe.com/reader/direct.

    I went to this link and it worked. THANK YOU!

    FYI when I clicked on the :Cant Download/ Installer Reader link provided

    below it sent me straight to a MS website prompting me to download IE 8. It

    happened a couple of times. After I was able to get to the Adobe site and

    install Reader 10 I went back to that link just to check it and it worked

    properly. Those guys at MS are a sneaky bunch. Thanks again for the

    assistance.

    1 reply

    Mylenium
    Mylenium
    Legend
    February 27, 2012

    Troubleshoot Adobe Download Assistant

    Mylenium

    B
    bltshzrAuthor
    Participant
    February 27, 2012

    None of the suggestions in the download assistant applied to my situation.

    Before the download starts a box opens up saying 'initializing' then a few

    moments later another message says ' failed to initialize'. There are no

    error codes.

    Mylenium
    Mylenium
    Legend
    February 27, 2012

    Well, on what system? Is your Java properly updated?

    Mylenium

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