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Participant
August 7, 2023
Question

I cannot download apps as it tells me that is the US site and I need NZ site

  • August 7, 2023
  • 1 reply
  • 62 views

I cannot download apps as it tells me that is the US site and I need NZ site

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    August 7, 2023

    The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

     

     

     

    change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

     

     

     

    change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

     

     

     

    change currency - https://forums.adobe.com/thread/1999694

     

     

     

    change store - http://www.adobe.com/store_selector/storeselector.html

     

     

     

    change adobe.com website language - https://forums.adobe.com/thread/1999693

     

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    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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