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julesmariano
julesmariano
Participant
February 8, 2017
Answered

I cannot download Lightroom and Photoshop. "Installation Failed." error. No numbers whatsoever.

  • February 8, 2017
  • 1 reply
  • 251 views

Here are some of the errors I receive:

But my firewall is OK

What am I doing wrong?

And why can't we get decent customer service support from our problems even if we are already a paid subscriber?

This topic has been closed for replies.
Correct answer kglad

confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 8, 2017

confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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