Skip to main content
Participant
March 16, 2015
Answered

I cannot download the free trial of InDesign or Photoshop

  • March 16, 2015
  • 1 reply
  • 201 views

I have downloaded the creative cloud but cannot download/update InDesign or Photoshop, these are the applications I want to trial in order to purchase at a later date if satisfied. The error code is 49 and I have retried as directed on a number of occasions, please advise.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Victoriam37471411 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    March 16, 2015

    Victoriam37471411 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.