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rickc56557089
Participant
February 14, 2016
Answered

I cannot find where to download my order from

  • February 14, 2016
  • 1 reply
  • 217 views

My order history is empty. Where do I find my order?

This topic has been closed for replies.
Correct answer John T Smith

Are you 100% sure you are logged in with the Adobe ID you used to make a purchase?

-Lost information - reply #1 in https://forums.adobe.com/thread/2008767

or

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 14, 2016

Are you 100% sure you are logged in with the Adobe ID you used to make a purchase?

-Lost information - reply #1 in https://forums.adobe.com/thread/2008767

or

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html