Skip to main content
Participant
December 29, 2015
Question

I cannot install cs6

  • December 29, 2015
  • 1 reply
  • 547 views

I was able to download the files and extracted them but when I tried to initialize the installer I got this error message: "Installer failed to initialize. Please download adobe support advisor to detect the problem." But when I clicked on that it says,"The Adobe Support Advisor has been discontinued."

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    December 29, 2015

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    LASHAuthor
    Participant
    December 29, 2015

    Hi,

    Thanks for replying. I have Windows 7.