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Markus25451196hnvl
Participant
July 30, 2022
Question

I cannot install Photoshop Elemments und Premiere Elements 2022

  • July 30, 2022
  • 3 replies
  • 436 views

The installer has been downloaded many times. I still get this error message:

The installation connot continue as the installer file may be damaged. Download the installer file again (which I did).

 

My internet acsess is good.

 

Thank you for helping me.

This topic has been closed for replies.

3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 30, 2022

per above:

 

you need, https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

and you should be downloading from, https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html

 

if you think you meet all specs and are downloading using the correct link from adobe.com, disable your av and anything else on your computer that might alter a downloaded file (at least until installation is complete).

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 30, 2022

    Where are you downloading from?

     

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    July 30, 2022

    Which operating system do you use?

    Do you logged in as an Administrator or an user with admin right when you run the installation?

    Do you have try to stop security programs like virus scanner, adaware protection and so on? 

    What the exact error message?

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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