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marcelac62753974
Participant
October 8, 2020
Answered

I cannot run the creative cloud application

  • October 8, 2020
  • 1 reply
  • 438 views

I click on the shortcut to start the application but it does not open and also a blue circle is created in the indicator of my mouse, as if it was loading something but the application never opens and the circle stays in the mouse indicator

Please your help to solve it.

This topic has been closed for replies.
Correct answer John T Smith

Mac Spinning Wheel https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Desktop-App-Home-Screen-Constant-Spinning/td-p/5166304
-Similar in Windows https://community.adobe.com/t5/Get-Started/Creative-Cloud-app-loads-then-freezes-with-empty-dialog-box/td-p/5602143

 

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So beware of answering anyone who sends you a private message
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1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
October 8, 2020

Mac Spinning Wheel https://community.adobe.com/t5/Get-Started/Adobe-Creative-Cloud-Desktop-App-Home-Screen-Constant-Spinning/td-p/5166304
-Similar in Windows https://community.adobe.com/t5/Get-Started/Creative-Cloud-app-loads-then-freezes-with-empty-dialog-box/td-p/5602143

 

This is a public forum, not the link to Adobe support

So beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

M
marcelac62753974Author
Participant
October 9, 2020

Hi John, 
Thanks a lot for your answer. It's my first time in the community, apologize me if I wrote something wrong. I will review the links that you share with me. I hope resolve my problem.
Regards.

 
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