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DannyLee
DannyLee
Participant
April 21, 2016
Question

I CANNOT UNINSTALL

  • April 21, 2016
  • 2 replies
  • 509 views

I am having SOOO much trouble, i would like to uninstall and re-install since i have a bit of a bug which i got it sorted but still have some minor problems, But the major problem is when i go to change or uninstall a program it says error, and i said everything it told me to do on how to uninstall everything but no hope forums, and even the ADOBE Webpage help doesn't help me fix this problem PLZZZZZ HERE IS A SCREEN SHOT OF THE ERROR!

This topic has been closed for replies.

2 replies

Sheena Kaul
Sheena Kaul
Legend
April 21, 2016

Hi,

Please try using the CC cleaner tool: Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

Hope that helps!

Regards,

Sheena

SteveRinzen
SteveRinzen
Known Participant
August 9, 2016

In my case the Creative Cloud Cleaner has caused more troubles. It has deleted all the Applications that worked perfectly fine and left a trail of bits and pieces of other adobe applications. The Cleaner should be renamed the Destroyer - it does nothing to solve any of the countless issues i have read on these forums with the Creative Cloud installation. The Creative Cloud is an absolute pain - I would simply like to have applications that function so that i can do my job.

    Alfred Pennyworth
    Alfred Pennyworth
    Participating Frequently
    April 21, 2016

    Have you tried using the Cleaner Too linked to in the error dialog? You mention a bug, what was it?

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