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Participant
February 2, 2021
Question

I cannot use apps even though I have paid

  • February 2, 2021
  • 1 reply
  • 177 views

The app store still tells me to buy even though I have paid, how can I solve this problem.

This topic has been closed for replies.

1 reply

AxelMatt
Community Expert
Community Expert
February 2, 2021

You don't gfave us any informations about your system and my crystal ball is in hibernation. 😉

But I'll try. 

Take a look here: Purchased Creative Cloud apps appear as trial versions (adobe.com)

If this doesn't help we need more informations:

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI