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Participant
May 31, 2017
Answered

I cant buy a product as its directing me to Vietnam

  • May 31, 2017
  • 2 replies
  • 750 views

"Purchase Unavailable This product isn't available for purchase in your country or region (Vietnam)."

Hello, im trying to buy a product from Adobe but it keeps directing me to Vietnam. However, i do not live in Vietnam, im currently in the Philippines. Just wondering if its also blocked in this country. thx

[Moved from the Forum comments forum (which is for issues with these forums themselves) and into a product support forum - moderator]

This topic has been closed for replies.
Correct answer Kanikas

Hi Ieszere,

I see your Adobe account has Vietnam as it's registered country. The Country of the Adobe ID, payment details & store has to be same.

To change the country associated with your account, see link for instructions:

Change the country associated with your Adobe ID

To know more about this, you may also contact support.

Feel free to update the thread for any other query.

Regards

Kanika

2 replies

Kanikas
KanikasCorrect answer
Legend
May 31, 2017

Hi Ieszere,

I see your Adobe account has Vietnam as it's registered country. The Country of the Adobe ID, payment details & store has to be same.

To change the country associated with your account, see link for instructions:

Change the country associated with your Adobe ID

To know more about this, you may also contact support.

Feel free to update the thread for any other query.

Regards

Kanika

Szalam
Community Expert
Community Expert
May 31, 2017

What product are you trying to buy?