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Participant
September 12, 2022
Question

I cant contact support

  • September 12, 2022
  • 1 reply
  • 490 views

I literally can't find a way to contact adobe directly for support on my account inquiry. I browsed the adobe website and my account, and the help center for days and still can't find a way to email or chat with adobe support directly. Is there no other way than to call them? 

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1 reply

Peru Bob
Community Expert
Community Expert
September 12, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Andreas Resch
Inspiring
September 21, 2022

This doesn't work. There's no chat window anywhere.

kglad
Community Expert
Community Expert
September 21, 2022

@Andreas Resch, again - use a browser that supports cookies and popups.

 

here's the popup i see when clicking @Peru Bob's link,