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Participant
September 3, 2018
Answered

I cant uninstall photohop??

Hi there, I have now been trying to uninstall my adobe photoshop for around 2 weeks now and nothing has worked, when I try to uninstall the product, it just brings up the sign in for the creative cloud and says error I then have tried to one by one delete the correct adobe files and it says this-the action cant be completed because a file is open in another programme when I have nothing else open.. help. !

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Correct answer
September 4, 2018

7 replies

Participant
July 12, 2023

i tried but it can't helpfull

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Community Expert
July 12, 2023

Try the Creative Cloud Cleaner Tool as mentioned in one of the posts above. If you still have issues then open a new discussion for it.

-Manan

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-Manan
Correct answer
September 4, 2018

Hi

Try using the Adobe cleaner tool

Use the Creative Cloud Cleaner Tool to solve installation problems

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Mohit Goyal
Community Manager
Community Manager
September 4, 2018

Moved to Downloading, Installing, Setting Up

Regards,

Mohit

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magical_Skyline0D4A
Inspiring
September 3, 2018

Hello,

which version of Photoshop are you using? and are you uninstalling PS using the button from the Creative Cloud panel?

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Participant
July 12, 2023

photoshp cs6

 

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kglad
Community Expert
Community Expert
July 12, 2023

@mahadev compu31032363fek1 

 

if you're trying to uninstall ps cs6, use the control (if you have windows), otherwise just delete.  then use the cleaner, http://www.adobe.com/support/contact/cscleanertool.html

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