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Participant
September 3, 2018
Answered

I cant uninstall photohop??

  • September 3, 2018
  • 3 replies
  • 758 views

Hi there, I have now been trying to uninstall my adobe photoshop for around 2 weeks now and nothing has worked, when I try to uninstall the product, it just brings up the sign in for the creative cloud and says error I then have tried to one by one delete the correct adobe files and it says this-the action cant be completed because a file is open in another programme when I have nothing else open.. help. !

This topic has been closed for replies.
Correct answer

Hi

Try using the Adobe cleaner tool

Use the Creative Cloud Cleaner Tool to solve installation problems

3 replies

Participant
July 12, 2023

i tried but it can't helpfull

Community Expert
July 12, 2023

Try the Creative Cloud Cleaner Tool as mentioned in one of the posts above. If you still have issues then open a new discussion for it.

-Manan

-Manan
Correct answer
September 4, 2018
Mohit Goyal
Community Manager
Community Manager
September 4, 2018
magical_Skyline0D4A
Inspiring
September 3, 2018

Hello,

which version of Photoshop are you using? and are you uninstalling PS using the button from the Creative Cloud panel?

Participant
July 12, 2023

photoshp cs6

 

kglad
Community Expert
Community Expert
July 12, 2023

@mahadev compu31032363fek1 

 

if you're trying to uninstall ps cs6, use the control (if you have windows), otherwise just delete.  then use the cleaner, http://www.adobe.com/support/contact/cscleanertool.html