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casiepress
Participant
July 16, 2014
Answered

I changed computers and I get an error code 131:4 I need to know what to do to get access to my CS4.

  • July 16, 2014
  • 1 reply
  • 4635 views

I just transferred my Adobe CS4 from a macbook pro to an imac and I can't fire up any of the programs.  I get an error code  131:4   Does anyone know what that is?

    This topic has been closed for replies.
    Correct answer kglad

    you should delete anything and everything adobe that you 'transfered' and properly install everything after cleaning, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    July 16, 2014

    you should delete anything and everything adobe that you 'transfered' and properly install everything after cleaning, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    casiepress
    Participant
    July 16, 2014

    I didn't do the cleaning, but I went ahead and reinstalled from the online downloads and the programs now work fine.

    Thanks for the reply.

    kglad
    Community Expert
    Community Expert
    July 17, 2014

    you're welcome.