I changed my email address and I cannot log in to cancel my subscription

Question

Hi. I've been using my old Google account to log in to Adobe.

However, I've recently deleted this account and I cannot log in anymore.

I'd like to check if I'm still subscribing Adobe PDF pro, and if the subscription is ongoing,

I want to cancel the membership.

To whom should I send a private message to get my subscription status checked?

Thanks for your help in advance.

John T Smith · Answer

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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