I changed my laptop but I still have license in my account
I recently bought a new laptop so I tried to download adobe animate in this one, but it tells me I already have it and I have to use another account to buy again. What do I do?
I recently bought a new laptop so I tried to download adobe animate in this one, but it tells me I already have it and I have to use another account to buy again. What do I do?
install the cc desktop app from here on your new computer, https://creative.adobe.com/products/creative-cloud
use it to install animate cc.
if it's already installed, sign out and then back in to your cc desktop application using the same adobe id used to pay for your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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